Refunds & Exchange Policy

Thank you for considering our company for your phone, laptop, iPad, and tablet repair needs. This Refund and Exchange Policy outlines our policy for refunds and exchanges for our products and services.

Refunds If you are not satisfied with our services or products, please contact us within 14 days of the service or purchase date to request a refund. Refunds will be issued in the original form of payment and will be processed within 10 business days of receiving the request. Please note that refunds may be subject to a restocking fee.

Exchanges If you receive a defective or damaged product, please contact us within 1 day of receiving the product to request an exchange. We will replace the defective or damaged product with a new product or provide a refund in the original form of payment. Please note that products must be returned in their original packaging and in new, unused condition.

Warranty and Guarantee We provide a warranty and guarantee for our repair services and products. The length of the warranty and guarantee varies depending on the service or product. Please contact us for more information.

Exceptions The following items are not eligible for refunds or exchanges:

  • Change of mind
  • Services that have been completed
  • Products that have been damaged due to misuse, abuse, or neglect
  • Products that have been altered or modified
  • Products that have been used or are not in new, unused condition

    Contact Us If you have any questions or concerns about our Refund and Exchange Policy, please contact us at 0449 994 909 or email us on

    Thank you for choosing our company for your phone, laptop, iPad, and tablet needs. We are committed to providing you with high-quality services and products, and we want you to be completely satisfied with your purchase.

Have any refund or exchange questions?